Contact Us
Contact Us
Thank you for visiting our store. If you have any questions about our products, orders, shipping, returns, refunds, or after-sales support, please feel free to contact us.
Thank you for visiting Biostest. If you have questions about our products, an existing order, shipping, delivery, returns, refunds, or any other store-related matter, please contact us using the information below.
Customer Support
Our customer support team is available to assist with questions before and after your purchase.
Email: hello@biostest.com
Phone: +44 7906 716466
When contacting us about an existing order, please include your order number and the email address used when placing the order whenever possible. This will help us locate your order and assist you more efficiently.
How We Can Help
You can contact us for assistance with:
- Product information and specifications
- Product availability
- Order status
- Shipping and delivery
- Tracking information
- Address corrections
- Order changes or cancellations
- Returns and refunds
- Damaged, defective, or incorrect items
- Payment-related questions
- General customer service inquiries
Order Questions
If you have a question about an existing order, please provide your order number when contacting us.
If you need to correct your shipping address, change an order, or request a cancellation, please contact us as soon as possible. We will make reasonable efforts to accommodate your request, but changes cannot be guaranteed once an order has entered processing, fulfillment, or shipment.
Returns and Refunds
If you would like to request a return or have a question about a refund, please contact:
Please include your order number, the item you wish to return, and the reason for your request.
Please do not send a return package before contacting us. We will provide the appropriate return instructions and return destination after reviewing your request.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or contains an incorrect item, please contact us as soon as possible.
Please provide:
- Your order number
- A description of the issue
- Clear photographs of the affected item
- Photographs of the packaging where relevant
We will review the information and provide the appropriate next steps.
Business Information
Store Name: Biostest
Business Type: Independent Online Retail Store
Website: www.biostest.com
Business Address:
66 Walter Avenue
Lytham Saint Annes, FY8 3DJ
United Kingdom
Email: hello@biostest.com
Phone: +44 7906 716466
Contact Form
You may also contact us through the Contact Us page on our website.
Please provide accurate contact information and sufficient details about your question so we can respond appropriately.
We're Here to Help
At Biostest, we aim to provide clear and helpful customer support throughout your shopping experience.
Whether you have a question before placing an order or need assistance with an existing purchase, please contact us and we will be happy to assist you.